Our Try On Service

Book our one day try on service and return next day unworn, with tags and ribbons still in place. If you decide to proceed with the rental for a future date, we will refund the one day try on fee. Postage costs still apply.

Returns

Simply return your item using the bag that your item was delivered in. The return address will be provided on the card inside the bag. Items should be returned via Royal Mail Special Delivery as they are then insured for their full value. Please drop your item off on or before the last day of your rental. Items must be dropped by 12pm on the last day of your rental.

If your return date is a Sunday or Bank Holiday, you must post your return back to us by 12pm on the following day.

Please contact info@taitero.co.uk if you have any issues or delays in returning your item.

Refunds

We offer a try on service to help customers find their perfect outfit. To help find and pick the right outfit we also offer styling and sizing assistance – just hit the WhatsApp button on the left or email info@taitero.co.uk.

Top tip: if you know it's going to be a big night, plan your rental period so you have time to recover before sending your dress back. No one wants to queue at the post office with a hangover!